Compare
Places and On The Stage
On The Stage sells site, art, and tickets together. Their public fee page stays opaque. Places separates the door-night and money questions.
On The Stage is a community-theatre brand that packages website, artwork, and box office. Places is production software that reaches the door. Those are different jobs.
Fee opacity
On The Stage FAQs (as of 21 Aug 2026) describe a modest, variable platform fee that includes processing. They say nearly 90% of organizers pass fees. They do not publish a dollar platform fee on that page. Do not invent one.
Other vendors print fee ranges for On The Stage on their own compare pages. Those are competitor claims. Places will not treat them as On The Stage facts.
Who holds the money
On The Stage FAQs (as of 21 Aug 2026):
- Stripe Connect: they say they never handle the funds.
- OTS Managed: funds sit in escrow until after the production. ACH or check arrives 5–7 days after the run closes.
That is a theater-ops question. Read who holds the ticket money.
Day-of support window
Their FAQs (as of 21 Aug 2026) describe day-of support from 30 minutes before curtain through 30 minutes after. Places will not invent a wider window for itself until the product ships that claim.
How to use this page
If you need a site builder and artwork bundled with tickets, On The Stage is built for that package. If the question is week-of storefront failure, volunteer FOH, or who holds the money until curtain, start with the guides.
Places pricing: tools are free, $1 per reserved-seat ticket, GA tickets free for small events for a limited time, comps $0.
Frequently asked questions
- Does On The Stage publish a dollar platform fee?
- Their FAQs page, as of 21 Aug 2026, describes a modest variable platform fee that includes processing. It does not print a dollar amount on that page.
- Who holds the money on On The Stage?
- As of 21 Aug 2026, their FAQs say Stripe Connect means they never handle the funds, while OTS Managed holds funds in escrow until after the production.