Guide
How a community theatre sells tickets for a production
Name the show, date the first night, put seats on a page, and share the link. That is the whole ticket job for a volunteer house.
A production becomes real the night someone can buy a seat.
Not when the logo is finished. Not when the rehearsal calendar moves into a nicer spreadsheet. When a parent can tap a link and hold a ticket for Friday.
The work, in order
- Name the production. The poster title. The thing everyone is already calling it in the group text.
- Date the first performance. A show without a night on it is still a hope.
- Choose the house. General admission if nobody has measured the room. Reserved if you already know the rows. Reserved or open seating is that decision.
- Put that night on one page. The same seats the volunteer will be looking at when they open the table.
- Share the link. Cast first, because cast families move your first hundred seats. Then the mailing list. Then the poster in the lobby.
That is the whole ticket job. The rest of the production matters just as much. It does not come first.
What goes wrong when tickets wait
The set gets painted. The cast finally has the second act. Then somebody digs out last year’s vendor login during tech week and the page is down, or the password is in the email of a board member who rotated off in 2023.
Now you are troubleshooting a storefront in the same week you are focusing lights. When the ticket page dies the week of the show is that night, written down by the houses it happened to. Get in front of it while the calendar is still calm.
What it costs
Tools are free. You only pay at the door: a dollar when a reserved seat sells. General admission is free for small events for a limited time. Comps and free tickets are $0, because a comp is not a sale.
What it costs to sell a ticket breaks down the three ways vendors charge you, and which of them keep charging in a dark month.
Start with the show
Apply asks for the next show and the house it plays. Bring the title. Everything else can follow it.
Frequently asked questions
- How does a community theatre sell tickets?
- Pick the production, date the first performance, put reserved or general-admission seats on one page, and send that link to the cast and the mailing list.
- What should we do first?
- Tickets for the show that is actually coming. Costumes and rehearsal tools can wait. Opening night cannot.
- Who buys first?
- Cast families, almost always. They are the reason the first hundred seats move, so they should get the link before the public does.
- Where do we start in Places?
- Apply with the next show. Name the organization and the production.